Shipping policy

Shipping

All items are made in New York City in small batches. Each order is packaged and prepared by hand at our Brooklyn shop.

Orders are shipped using either UPS or USPS - please allow 5-7 days for delivery from ship date in the continental United States. International order rates are subject to change and shipment time varies based on destination. Receiver is responsible for customs fees incurred from importing goods. 

Orders are packed and shipped out 3-5 business days after purchase.

Please note, shipping timeframe begins to apply from the moment the package is received and processed at the post office (not from the moment your order is confirmed). 

Delays caused by shipping courier are not the responsibility of School of Thought, and are not eligible for refunds and price adjustments.

Tracking information will be included with a confirmation note once your order has been shipped.

Additional shipping costs for returns, rejected or returned to shipper packages are the responsibility of the customer.  

School of Thought is not responsible for lost or stolen packages once marked as delivered by the courier. 

If your package was marked as delivered but you did not receive it, we recommend contacting to the shipping courier who arranged final delivery.